Our Most Frequently Asked Questions

We know that you may have a lot of questions about your stay with us. We’ve compiled a list of the questions we’re most frequently asked to help put your mind at ease. Please always feel free to contact us if you have additional questions.

The use of select tobacco products is permitted.

Visit our “What To Bring” page for a full list of items we encourage you to bring as well as those that are not permitted.

Yes, we can. We provide a full service cafeteria with a variety of options for our patients. We work closely with our nutritionist, registered dietitians and the nursing staff to ensure your dietary needs and restrictions are met.

At SUN Behavioral Kentucky, our rooms are semi-private. They include a private bathroom, a separate nightstand and armoire.

Yes, you are allowed to have visitors. We recognize the importance of your support system to the healing process and encourage telephone calls and visitation with your loved ones. Designated times for calls and visitation will be provided during the admission process.

The length of time a patient is in treatment varies due to acuity and progress in treatment. It is dependent upon the recommendations of the treatment team, your physician and you.

Yes, we recognize the importance of the continuity of care and we ask that you inform the admission personnel of anyone currently involved in your care.

Yes, you should always present ALL active insurance policies at the time of registration. By allowing us to verify all policies and obtain authorizations, we can improve the process by which your insurance companies coordinate payment for possible deductibles or co-insurance.

Those who visit us should be able to concentrate on getting better. That’s why we have a trained financial counselor to walk you through your insurance coverage and what other options are available for you. If you have any questions about your account, please call 859-446-0115 and ask for the Business Office. 

It is our intent with this website to provide patients with information related to financial obligations for healthcare services. View detailed price list below for more information.

Standard Charges of Shoppable Services

Shoppable services are services that can be scheduled by a healthcare consumer in advance.  Such services are routinely provided in non-urgent situations that do not require immediate action or attention to the patient, thus allowing the patients to price shop and schedule a service at a time that is convenient for them.

To view SUN Behavioral Kentucky’s standard charges for the shoppable services, please select Kentucky Shoppable Services